FAQs

Why egniteBIZ?

We want to help you make more money and grow your audience. We do so by giving you an incredible web presence for a fraction of the cost of a full online marketing team. We do it all – design, development, SEO, e-commerce, and more – and we do it faster, smarter, and better. Our team consists only of the best and the brightest in our industry, and we know that if you don’t succeed, neither do we. We’re driven, hungry, ready to work with you, and here to answer any questions you may have along the way.

Is egniteBIZ right for me?

We started egniteBIZ to level the online playing field and help small businesses excel online. No matter what you do, we provide you with a beautiful website designed to grow, evolve, and cultivate customers as your business does. We give you the tools to reach your audience and the services that will help you make money.

Why is there a monthly fee?

Online businesses don’t succeed overnight – it takes time to see results. However, the online landscape can and does shift drastically, and you can’t get left behind when technology changes. The monthly fee helps us make sure your site is the best it can be while also allowing it to evolve and adapt as your business grows. We keep your site updated, protect it from malware and attackers, make regular backups, and more. Above all else, our monthly fee costs far, far less than an in-house design team, allowing you to both save money and stay up to date.

What’s included in the package?

Our introductory package is designed to get you moving fast. We design and develop your website, claim your local listings across all major search engines, create content, make you active on social media, and provide all the behind-the-scenes support you need. We offer this for only $399 a month for the first year, but you’ll only pay half of that for each year after the first AND get to own your website – completely. Check out our pricing page for more information.

What payment are accepted?

We accept Mastercard, VISA, Amex, Discover, PayPal, and eChecks.

How long will it take to complete my new website?

Our average turnaround time for a complete website is three to four weeks. Web development is a collaboration between our team and yours – your participation in this process is crucial to success. To build a high quality website fast, your company will need to provide the necessary information to build the site and be available to discuss the design process with us.

Do you provide website hosting services?

All packages include web hosting services, regular backups, and security monitoring. Should you choose to hire an in-house in the future, or work with another design company, we can help you migrate your site to your host and provider of choice.

Why do I need a mobile/responsive site?

Every year, more customers are doing their browsing with mobile devices. If your site’s mobile experience is incomplete or incoherent, you’re both losing customers who could be ready to make a sale and at risk of being penalized by Google, who now prioritize mobile-friendly design in their rankings.

What kind of support do you provide?

We are available every day from 9 a.m. to 5 p.m. EST. We offer phone, e-mail and live chat support for all existing clients and total support for any online issues that may arise.

Is website maintenance included?

Every package includes up to two hours of additional work per month by our experienced staff to add new features, make any changes you may need, and perform maintenance.

What other services do you offer?

We want you to be able to focus on the most important things: your business and your life. That’s why egniteBIZ has a team of writers ready to help develop your online content. From creating engaging copy for your home page to establishing bios, service descriptions and more, we help eliminate extra work on your end. We also offer enhanced services like SEO and Pay-Per-Click campaigns designed to increase your web presence and drive people to your company’s page. For additional details, please review our pricing page.

What SEO services are included in the Advantage package?

The Advantage package provides you with a website designed to be mobile-friendly, responsive, and smartly built to help you rank for keywords in your field. Additionally, the package includes submissions to all major search engines.

Can I update my own website?

We provide you with the tools you need to keep your website safely, easily, and regularly updated AND make sure that you how to use them. If you prefer not to make changes on your own, we can perform site update as part of your monthly maintenance hours.

Is there a satisfaction guarantee?

If you’re not happy with our work or service in the first 30 days, we offer a full money back guarantee. You have nothing to lose and everything to gain.

Why do I need local listings?

Local listings improve your chances of appearing on map results on major search engines. They also help you rank for local keywords and boost domain authority, all of three of which can help customers find you faster and more easily.

How many pages are included with my site?

There’s no limit to how many pages can be built for your website. However, the Advantage package includes up to 10 pages of content. Additional pages can be built for a small fee per page.

Is this package right for my business?

The Advantage package is designed to benefit businesses of all sizes, providing world-class development services and customer support at a fraction of the cost of an in-house design team. If you have any additional questions, please don’t hesitate to get in touch.